Effective Date: 20 April 2025
Welcome to The Social House (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://thesocialhouse.in (the “Website”), and use our services, including event registrations, e-commerce purchases, memberships, and community features.
1. Information We Collect
a. Personal Information
We may collect the following types of personal information when you interact with our website:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party gateways)
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Social media profiles (if you connect or share)
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Any other information you voluntarily provide (e.g., via contact forms, submissions)
b. Non-Personal Information
We automatically collect certain non-personal data, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Referring website
This information is used to improve website performance and user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To process event registrations and merchandise orders
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To personalize your experience on the Website
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To send transactional or promotional communications
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To respond to inquiries and provide customer support
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To improve our website, products, and services
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To manage contests, promotions, or surveys
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To analyze trends and monitor user activity
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To enforce our Terms of Use and prevent fraud
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Understand user behavior
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Remember your preferences
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Provide personalized content
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Analyze traffic and performance
You may opt out or disable cookies through your browser settings, though it may affect certain website features.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information in the following situations:
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With trusted third-party vendors and service providers who assist in operating the website and services (e.g., payment processors, delivery partners)
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To comply with legal obligations or law enforcement requests
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To protect the rights, privacy, safety, or property of The Social House or others
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In connection with a merger, acquisition, or asset sale
All such parties are bound by confidentiality and data protection agreements.
5. Payment Security
All transactions on our website are processed via secure, encrypted payment gateways. We do not store or have access to your full payment details (e.g., credit/debit card numbers).
6. Your Choices & Rights
You have the right to:
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Access, update, or delete your personal information
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Unsubscribe from marketing emails
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Request data portability or restriction of processing
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Withdraw consent at any time (where applicable)
To exercise your rights, contact us at: info@thesocialhouse.in
7. Data Retention
We retain your personal information only for as long as necessary for the purposes stated in this policy or as required by law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has submitted personal information, we will delete it promptly.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@thesocialhouse.in
🌐 Website: https://thesocialhouse.in
The Social House is committed to protecting your data and respecting your privacy while fostering a safe and creative community for poets, storytellers, and artists.
